24/7 Emergency Service
Fire, Smoke & Soot, Oh My!
9/6/2022 (Permalink)
Fire, Smoke & Soot Restoration Services
- Structural Cleaning- After a smoke or fire damage, ceilings walls, woodwork, carpeting and floors will often need a thorough cleaning. Our experienced SERVPRO Franchise Professionals will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure. Depending on the amount of soot, your local SERVPRO Franchise Professional may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, SERVPRO will clean to "prepare for painting." This process deodorizes and ensures the new paint will adhere properly to the surface.
- Contents Cleaning- All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. Our SERVPRO Franchise Professionals begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. Our SERVPRO Franchise Professionals can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more. Finally, SERVPRO can provide an inventory list of all "to be claimed" items if requested.
- Deodorization- Our SERVPRO Franchise Professionals provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. Our SERVPRO Franchise Professionals do not merely cover up lingering odors with a fragrance, they seek out the sources of the odor and remove them. If you have questions you can ask our SERVPRO Franchise Professionals to explain the various deodorization methods available and which will work best for you.
Emergency Fire Damage Process Overview
ONE HOUR:
Within one hour from notice of loss, one of our SERVPRO Franchise Professionals will contact you to arrange service. You'll know help is on the way!
FOUR HOURS:
Within four hours of loss notification, one of our SERVPRO Franchise Professionals will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.
DETAILED EXPLANATION:
One of our trained, uniformed and equipped SERVPRO Franchise Professionals will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.
PRETESTING:
Our SERVPRO Franchise Professionals will begin pretesting for restorability, working from the source of the damage outward.
EIGHT HOURS:
Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.
CLEANING, RESTORATION & DEODORIZATION:
Our SERVPRO Franchise Professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.
FINAL WALK-THROUGH:
After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.