Recent Why SERVPRO Posts

Insurance Claims Can Be Simple | SERVPRO of Talladega, Clay & Randolph Counties

4/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO of Talladega, Clay & Randolph Counties is Here to Help® with your business' disaster recovery!

When a disaster strikes, it can leave your mind spinning with thoughts. How your friends and family are doing will most likely be the first thing you spend time worrying about, with how well your house fared a close second.

Sorting through all of your thoughts and worries can leave you overwhelmed, and parts of the recovery process—like your insurance claim—might not be something you have considered.

That is why our crew is here for you day or night. We will pick up the pieces and make sure nothing is missed so that your recovery is smooth and easy.

Start Fast, Document Often

When it comes to restoration, every disaster is a little different. They do all share one thing in common, though, and that’s timing. The faster you can respond after a flood, fire, storm or any other event, the more you can mitigate your losses. Make sure you are prioritizing your safety, and stay in a safe location until the proper authorities have given an all-clear. Once you can move around, make sure to avoid floodwater, fire-related hot spots or downed power lines.

If the disaster moved through your entire community, check on your neighbors. Make sure any emergent needs are taken care of and that your loved ones are OK. After that, call our SERVPRO® office. We will start your recovery process immediately over the phone and put together a team to head to your property right away.

In the meantime, start taking photos of all the visible damage. The more you can document immediately after a disaster has occurred, the easier your insurance claim process will be. Do your best to wait on our crew before starting any repairs, but if there is something you need to fix right away, make sure you document the before and after.

Leave It to Our Team

When our team makes it to your property, we will start by securing your home from potential further damage. As we secure your roof or board up windows, we will also start working through the documentation you created in order to get your insurance claim process underway. Our team is not just trained in disaster-related damage repairs—we are also highly trained in insurance standards and requirements.

As we work, we will put together an itemized list of your losses and take additional photographs of damage that may not have been immediately visible after the disaster. We are certified to meet insurance inspection standards, which means you can trust that the work will only need to be done once. Our staff also makes it a goal to restore rather than replace as many of your belongings as possible so that your recovery costs stay low.

Put your recovery into the hands of our team, and we will get your home back together fast. From tarping your roof to ensuring that your insurance claim process is smooth, we have your whole recovery completely covered.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

Local Matters When You Have a Need | SERVPRO of Talladega, Clay & Randolph Counties

12/15/2023 (Permalink)

group of 3 SERVPRO reps standing near a green semi truck at a work site No job is too big or too small for our team of industry leading experts at SERVPRO of Talladega, Clay & Randolph Counties!

Disasters are something we would like to avoid thinking about. Even thinking about something that is happening far away is hard. Considering life after a disaster hits our own home can feel completely unfathomable.

When a natural disaster is predicted, you can prepare your home and save yourself from some damage, but even the most prepared home might end up dealing with losses. A disaster happening inside your home might be even more catastrophic as it could catch you completely off-guard.

No matter where it comes from or how it happens, when a disaster strikes, you want to know your home can be put back together fast. That is why a local business matters when you have a need.

Making the Right Choice

As if dealing with a disaster isn’t hard enough, seeing your home or your community damaged can make you feel completely overwhelmed. You need to make fast decisions and answer a multitude of questions, all while dealing with your emotions. Knowing that there is a team ready to respond can help make taking the next steps easier.

Timing is crucial when it comes to disaster recovery, which means you need to choose the right restoration service quickly. It’s important to choose a service that comes with certified, experienced and well trained employees. You also need a business that can take your call around the clock.

SERVPRO® covers all of those things, plus we are locally owned and operated. That means that our entire team lives in our community, and we understand the importance of this community.

We have experienced our area’s disasters right alongside you, and we have personally felt the physical and emotional toll they can take. When we start the recovery process, we aren’t just trying to get a job done, we are trying to get our home back to normal.

A History of Experience

Knowing that it is your neighbors responding to your needs is a big comfort, but you also need to know there will be enough workers to get your home back together quickly. SERVPRO comes with the backing of a national brand. That means that no matter what size disaster we are facing, a single call can bring exactly the right amount of help the moment you need it.

SERVPRO started in the industry in 1967 and has been growing ever since. Today, we have more than 2,000 locations all around the nation, including ours located right here in your Alabama backyard.

Working with SERVPRO means you are working with highly trained professionals who maintain certifications in every aspect of disaster recovery. Our staff is constantly learning in order to be the only company you need.

We can take care of anything you need as we walk with you toward recovery, including tarping your roof or rebuilding a section of your house. Any SERVPRO employee that comes to your house is completely trained and ready to use our industry-leading equipment. Our team also stays ahead of the latest technologies and best practices in order to efficiently and completely put your life back together.

A history of experience and a team that lives right in your backyard and loves this community make SERVPRO an easy choice after any disaster. Whatever you need, we can handle it.

Want to learn more about everything we can do for you? Contact us to be prepared for anything.

Restoration From the Trained Team You Need | SERVPRO® of Talladega, Clay & Randolph Counties

5/4/2023 (Permalink)

 img src =”team” alt = " group of 3 SERVPRO reps standing near a green semi truck at a work site ” > Is your home or business in need of restoration? SERVPRO of Talladega, Clay & Randolph Counties is ready to help you recover.around the clock.

Decisions for your home affect so many things: your comfort, your safety and security…it would be easy to make a very long list. While some decisions might come easily, like what color dishwasher you should get, others can feel incredibly difficult to make.

Imagine your home is damaged in a flood, or something catches on fire in the kitchen. You know that a fast response is crucial to saving as much of your property as possible, but you also need to choose a restoration team that is well trained and fully certified to ensure that everything is put back together correctly.

When you choose to work with SERVPRO of Talladega, Clay & Randolph Counties, you are getting a company that can handle your project from start to finish. Our team utilizes the most advanced techniques and has the certifications you know you can trust.

We Adhere to Industry Trainings

At SERVPRO, everything we do must meet a set of industry standards called the IICRC standards. Our staff must follow the training and guidelines laid out by these standards every time they tackle a cleaning or restoration project, which includes but is not limited to:

  • Fire restoration

  • Mold remediation

  • Water damage restoration

  • Carpet and upholstery cleaning

Along with meeting these top-of-the-line industry standards when we work, we also offer our staff Employee Certification Training to ensure they are fully set up to complete every project successfully. This training is self-paced, which not only allows our team to fit it into their busy schedules, it also means they can take the time to absorb every bit of material presented.

We Never Stop Learning

Our employee training is so crucial to our mission that we start from the moment someone is hired. Once the onboarding training has been completed, our crew has the opportunity to engage in e-learning or continued education courses. We make it easy for our team to hone their skills and never stop learning.

Just as we are dedicated to ensuring the best trained employees, we also want to make sure that we have industry-leading tools. We are your neighbors, and we want to ensure that any family affected by any size disaster can recover quickly and completely.

Staying on top of the latest information means we can change our procedures and processes so we are always using the best resources available. Technology plays a big role in our business, and as it changes an improves so to should our knowledge, equipment and materials.

Why This Matters for You

The benefit of having a fully certified and highly trained restoration company right around the corner from your home can’t be understated! We are available 24/7 to respond to your emergency and get recovery started fast. We will walk alongside you through the entire process, and won’t leave your side until you are completely happy.

Working with a company that can only complete part of your restoration or isn’t certified could leave you dealing with a longer than necessary process and repairs that simply aren’t up to par. When you work with SERVPRO of Talladega, Clay & Randolph Counties, you can rest assured your home is in the best hands.

When you need help recovering from a disaster, SERVPRO is here for you. Get in touch 24/7 to start your disaster recovery.

SERVPRO Is Faster To Any Size Disaster

9/6/2022 (Permalink)

We are the cleanup team that is faster to any size disaster. This is about flooding and it can happen anywhere. The most common flood hazards in the United states are flash flooding, river flooding, storm surge & coastal inundation from tropical and non-tropical systems, burn scars/debris flows (caused by wildfires), ice/debris jams, snowmelt, dry wash (caused by heavy rainfall in dry areas) & dam breaks/levee failure. SERVPRO can help you with preparing for a flood. Make sure to have a 3+ day supply of water which is one gallon per person per day, for food make sure to have 3+ day supply of non-perishable, easy-to-prepare food, flashlights, battery powered or hand-crank radios, extra batteries, first aid kits, medications and make sure it's a 7 day supply & any other medical items, multi-purpose tool, sanitation/personal hygiene items, copies of personal documents, cell phone chargers, family and emergency contact info, extra cash, emergency blankets, map of your area, baby supplies, pet supplies, tools & supplies for securing your home, extra set of keys or car keys & house keys, extra clothing, rain gear, insect repellent & sunscreen and camera for photos of the damage done. Why choose SERVPRO to help with your flood damage, because we are always here to help make it "Like it never even happened." Do not hesitate to call SERVPRO of Talladega, Clay & Randolph Counties @ 256-378-1319!

Summer Fire Prevention

9/6/2022 (Permalink)

Summer weather means Memorial Day cookouts, Fourth of July fireworks, and all sorts of campfire fun as families across the country take advantage of the warm temperatures to get back in touch with nature.

It’s certainly relaxing to enjoy a beach bonfire with friends and loved ones, or roast marshmallows by the lake or in the backyard fire pit, but it’s also important to ensure that everyone stays safe by observing a few simple fire protection guidelines.

1. Keep a bucket of water handy. If an ember floats out of your fire pit, or a log falls down from your bonfire stack and sets nearby foliage, paper, or other flammable materials aflame, you don’t want to be scrambling for a way to put the fire out. Having a bucket of water nearby is a great first response tool to keep a fire under control.

2. Supervise all fireworks. Sparklers and pinwheels might seem “low risk,” but the reality is that there aren’t any fireworks out there that are safe enough for kids to use without adult supervision.

3. Don’t let barbecue grease build up. Whether you’re using a charcoal or a gas grill, it’s important to keep it clean to prevent accidental grease fires caused by all of the gunk that can accumulate on a grill over time.

4. Inspect the area around your BBQ and campfire. You don’t want to grill or light a campfire anywhere near other flammable materials. This includes deck railings, overhanging branches, dry grass or that pile of dry wood and recycling sitting in the back corner of your yard. If you’re camping, clear out the area immediately around your BBQ or campfire spot to be sure that there’s no scrub or brush nearby that could ignite if a spark lands on it.

5. When you’re done with the fun, put out the flames. While it might seem romantic to fall asleep in front of a campfire, you really should dump water and/or sand on those embers before catching some shut-eye. The same goes for BBQs – close your propane valve and the unit’s lid, as well as any vents on a charcoal grill once you’re done. Unsupervised BBQs can easily tip over in the wind. A breeze can pick up and carry coals and embers from that campfire, dropping them where they can ignite dry grass, branches, trees or deck planks.

6. It’s also important to ensure that no one tries to re-light fireworks that don’t work properly the first time. Dump these in a bucket of water and move on to the next package.

And always remember if you do experience a fire in or near your home or business the professional power of SERVPRO is ready to help assist you with any damage that might occur. 

How SERVPRO Helps

2/25/2022 (Permalink)

There is never a good time for a disaster to happen and when it does happen chances are you already have a lot on your plate. There’s a very good chance you may be overwhelmed with stress from damages and trying to figure out how to get the repairs started. On top of it all, now you need to contact your insurance agent and see if these particular damages will be covered. 

How SERVPRO® of Talladega, Clay and Randolph Counties can help you

When you experience a disaster please call SERVPRO of Talladega,Clay and Randolph Counties, the longer you wait to call professionals for disaster relief clean up the more secondary damages can begin to form, like mold. Let us restore while you rest. 

  • Insured parties have the right to choose any contractor or mitigation specialist, not just the one the insurance company suggests. Many people think that the only choice they have is the one company the insurance provider refers to. However, that is not true. The Insured ALWAYS HAS THE RIGHT TO CHOOSE. 
  • We will be in direct contact with the adjuster for approvals and updates, so you don’t have to. 
  • We also can schedule any necessary testing, abatement, storage pod, and dumpster deliveries. 
  • Not all people realize how important it is to stay in contact with their adjuster throughout the mitigation process. Your adjuster should be able to give you the information about how the claim process works if you have a deductible and how the payment process works. 

The office works well as a liaison between you and your insurance company. SERVPRO is the preferred vendor for nearly all the large insurance companies. We also go above and beyond insurance protocol. When a disaster happens you need the best, so don’t hesitate to call 256-378-1319.

Stay Prepared With the SERVPRO Emergency Ready Plan

2/22/2022 (Permalink)

SERVPRO employee standing in office next to a person reviewing plans. If the day comes where your business is hit with disaster or emergency, you can rest assured SERVPRO will be there to help.

In Alabama, we know that local businesses are the heart of our culture. Our small businesses keep our towns running, but keeping a business running can be like walking on a tightrope.

You have your staff to take care of, payroll to make and a social media presence to maintain, all while competing in a marketplace with an ever-changing landscape. Your full-time job is more accurately an “overtime” job.

One business disruption can derail a small business for good. FEMA reports that 40% of small businesses never reopen after a natural disaster, and another quarter of businesses that do reopen are forced to close within a year.

Having a good plan in place can make all the difference, shortening our time away from our businesses and keeping our small town culture moving forward. SERVPRO of Talladega, Clay and Randolph Counties wants to get your business ready for anything that may come your way.

Natural disasters and emergencies are not something we want to think about. But when they happen, we don’t want to find ourselves adding to the alarming statistics by completely derailing. We can work with you so that while you focus on thriving in our community, you can rest assured your business will stay on track when the unthinkable hits.

Three-quarters of all small businesses do not have a plan in place in the event of an emergency or disaster. That needs to change.

We can help prepare your business for a disaster. Our experts will evaluate your business needs and create a plan that covers everything from data recovery and backup to alternate work locations. With our Emergency Ready Plan, you and your team will know the chain of command, alternate vendors you can work with and much more.

Faced with a business world that has the recent memory of pandemic closures and an unclear future, SERVPRO of Talladega, Clay and Randolph Counties is proud to serve alongside you in order to maintain the businesses that make our area so unique. Reach out to us today to get your Emergency Ready Plan started.

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO of Talladega, Clay and Randolph Counties to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

Three Different Ways To Keep Mold Out Of Your Business

8/9/2021 (Permalink)

To make money in business, you must ensure your warehouse and other commercial facilities stay in good shape. If you have mold growth at your job site, your employees may not want to come to work. Moreover, mold can ruin equipment, furnishings, inventory and other items. As such, mold prevention should be important to you. Here are three ways you can keep mold from growing inside your commercial building. 

1. Watch for Leaks

Water is important to any business. After all, you have water surging through pipes, feeding toilets and sinks and facilitating everyday operations. When water stays where it is supposed to stay, you probably don’t think much about it. If there is a leak, though, mold can grow quickly. Accordingly, to contain mold, you must watch for signs of water damage. By regularly inspecting plumbing systems, fixtures, gutters, basements and sump pumps, you can decrease your odds of missing the sorts of leaks that allow mold to flourish. 

2. Invest in a Hygrometer 

Standing water isn’t the only thing that contributes to the growth of mold. On the contrary, high humidity can encourage mold to grow rampantly. As such, if mold prevention is important to you, you must have a way of measuring humidity. With a hygrometer, you know exactly how much moisture is in the air. 

3. Prioritize Mold Removal

Because it reproduces with microscopic spores, mold can spread quickly. If you notice mold inside your building, you can assume it has moved to other areas. By contracting with a mold-mitigation service, you can develop a plan for eradicating mold. 

As a business owner you understand the importance of keeping your commercial property in tip-top shape. While a variety of things affect the condition of your building, mold can quickly ruin it. By focusing on mold prevention, you ensure you get the most out of your commercial facility. 

If you have questions or concerns do not hesitate to call us @ 256-378-1319 where we are always here to help!!

SERVPRO Is Always Here To Help!

8/9/2021 (Permalink)

SERVPRO franchises are independently owned and operated, but we are all still a part of the SERVPRO family. We help each other out, just like a family. If a neighboring franchise has an overload of calls (we call it double occupancy), they can call another SERVPRO to help. 

We also help each other out when large events happen. Hurricanes, tornadoes, floods, freezes, and wildfires happen every year. We call these Storm events and multiple franchises outside the affected area will send crews to the area to help.  We really are just one really big family and we always come together to help.

We are here for you when you need us, just like we are when another SERVPRO needs us. Call us at 256-378-1319 and let us help you make it "Like it never even happened."

Why SERVPRO Is Faster To Any Size Disaster

2/3/2021 (Permalink)

SERVPRO - Faster to Any Size Disaster

In the insurance claim process, a speedy restoration company response matters, and that is why SERVPRO with their Faster to Any Size Disaster motto is leading the industry. However, it is more than just a slogan. It is a tagline that the company stands behind and for several good reasons.

1. 24/7 Emergency Response

Adjusters and clients alike, require the services of restoration companies at all hours. Disaster doesn’t set a clock and therefore emergency response shouldn’t either. SERVPRO’s standard of service is built on the idea of 24/7 availability, meaning that they’re out working while the other guy is sleeping. This level of commitment has not gone unnoticed as the company has been recognized nationally for their dependability.

2. Nationally Available

Additionally, they can make it Faster to Any Size Disaster because there are over 1,700 franchises spread across the country. This level of localization means that the company truly can make it to your client’s home sooner than less expansive brands.

3. Preferred Vendor

Also, SERVPRO only works with preferred vendors, meaning that all contractors and suppliers go through a screening process. Every company is expected to meet specific qualifications and comply with the level of care and professionalism outlined in the company’s standard practices.

4. Residential and Commercial Services

Beyond being nationally available, SERVPRO’s services include both residential and commercial properties, allowing a larger client base. This versatility suits insurance companies well because they typically cater to both large and small clients.

Faster to Any Size Disaster is not merely a slogan. It is a reality. It is an honest description of a company’s ability to receive a call and respond to a client in need, regardless of property size or type. Insurance companies depend on these quick responses to mitigate further loss and to make the claims process more manageable.

SERVPRO is a localized company that has a proven reputation of compliance and satisfaction that can provide the level of service both insurers and clients require.

Make SERVPRO of Talladega, Clay and Randolph Counties your first choice and give us a call at 256-378-1319.

How SERVPRO Can Help You!

2/3/2021 (Permalink)

There is never a good time for a disaster to happen and when it does happen chances are you already have a lot on your plate. There’s a very good chance you may be overwhelmed with stress from damages and trying to figure out how to get the repairs started. On top of it all, now you need to contact your insurance agent and see if these particular damages will be covered. 

How SERVPRO® of Talladega, Clay and Randolph Counties can help you

When you experience a disaster please call SERVPRO of Talladega,Clay and Randolph Counties, the longer you wait to call professionals for disaster relief clean up the more secondary damages can begin to form, like mold. Let us restore while you rest. 

  • Insured parties have the right to choose any contractor or mitigation specialist, not just the one the insurance company suggests. Many people think that the only choice they have is the one company the insurance provider refers to. However, that is not true. The Insured ALWAYS HAS THE RIGHT TO CHOOSE. 
  • We will be in direct contact with the adjuster for approvals and updates, so you don’t have to. 
  • We also can schedule any necessary testing, abatement, storage pod, and dumpster deliveries. 
  • Not all people realize how important it is to stay in contact with their adjuster throughout the mitigation process. Your adjuster should be able to give you the information about how the claim process works if you have a deductible and how the payment process works. 

The office works well as a liaison between you and your insurance company. SERVPRO is the preferred vendor for nearly all the large insurance companies. We also go above and beyond insurance protocol. When a disaster happens you need the best, so don’t hesitate to call 256-378-1319.

Three Ways To Keep Mold Out Of Your Business!!

8/3/2020 (Permalink)

To make money in business, you must ensure your warehouse and other commercial facilities stay in good shape. If you have mold growth at your job site, your employees may not want to come to work. Moreover, mold can ruin equipment, furnishings, inventory and other items. As such, mold prevention should be important to you. Here are three ways you can keep mold from growing inside your commercial building. 

1. Watch for Leaks

Water is important to any business. After all, you have water surging through pipes, feeding toilets and sinks and facilitating everyday operations. When water stays where it is supposed to stay, you probably don’t think much about it. If there is a leak, though, mold can grow quickly. Accordingly, to contain mold, you must watch for signs of water damage. By regularly inspecting plumbing systems, fixtures, gutters, basements and sump pumps, you can decrease your odds of missing the sorts of leaks that allow mold to flourish. 

2. Invest in a Hygrometer 

Standing water isn’t the only thing that contributes to the growth of mold. On the contrary, high humidity can encourage mold to grow rampantly. As such, if mold prevention is important to you, you must have a way of measuring humidity. With a hygrometer, you know exactly how much moisture is in the air. 

3. Prioritize Mold Removal

Because it reproduces with microscopic spores, mold can spread quickly. If you notice mold inside your building, you can assume it has moved to other areas. By contracting with a mold-mitigation service, you can develop a plan for eradicating mold. 

As a business owner you understand the importance of keeping your commercial property in tip-top shape. While a variety of things affect the condition of your building, mold can quickly ruin it. By focusing on mold prevention, you ensure you get the most out of your commercial facility. 

If you have questions or concerns do not hesitate to call us @ 256-378-1319 where we are always here to help!!

We Are Always Here To Help!!

8/3/2020 (Permalink)

SERVPRO franchises are independently owned and operated, but we are all still a part of the SERVPRO family. We help each other out, just like a family. If a neighboring franchise has an overload of calls (we call it double occupancy), they can call another SERVPRO to help. 

We also help each other out when large events happen. Hurricanes, tornadoes, floods, freezes, and wildfires happen every year. We call these Storm events and multiple franchises outside the affected area will send crews to the area to help.  We really are just one really big family and we always come together to help.

We are here for you when you need us, just like we are when another SERVPRO needs us. Call us at 256-378-1319 and let us help you make it "Like it never even happened."

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Talladega, Clay & Randolph Counties , 256-378-1319]

Why Choose SERVPRO® for Restoration?

3/12/2020 (Permalink)

“Faster to any size disaster” is more than just our slogan. Flooded basement, before and after

There’s nothing more valuable than the peace of mind that comes with selecting the right company to work with when hiring someone to restore your commercial or residential property. 

You can be assured that whether you’re dealing with routine maintenance such as duct or carpet cleaning or you’ve got large-scale water, fire or mold damage on your hands, SERVPRO® will provide you with outstanding service. Get the facts: 

We’ll Be There Fast 

While disasters may not have respect for your schedule, you can count on our 24/7 Emergency 

Service to be there whenever you call. 

We know that the longer issues like mold, water and fire damage are allowed to fester, the more detrimental to your structure they can be, so whether it’s a weekend, a holiday or the middle of the night, we’re at-the-ready to get your repairs started right away. 

“Faster to any size disaster” is more than just our slogan. 

We’ve Got the Expertise You Need 

Restoring your home or business is no light task, which is why we take our work seriously. We have staff members certified by NADCA to clean duct work on residential and commercial properties, and we also retain a Master Water and Fire Restorer on staff. 

Additionally, we maintain contractor licensing to ensure we can do tasks ranging from small home repairs to large-scale commercial renovations—that way you can know you’re getting the best in the business. 

We Strive for Continual Improvement 

As technologies change, best practices for cleaning and restoration do, too. 

This high level of training, combined with our state-of-the art equipment and advanced tracking technology, allows us to provide you with the best restoration experience possible. 

 Contact SERVPRO to service your commercial  or residential property 24 hours a day, 7 days a week! You can rest assured knowing that we  have you covered for any cleaning or restoration needs because of our commitment to quality and customer service. 

Why SERVPRO- Faster to any size disaster.

1/31/2020 (Permalink)

SERVPRO with our Faster to Any Size Disaster motto is leading the industry! Let SERVPRO of Talladega, Clay & Randolph County help you!!

SERVPRO - Faster to Any Size Disaster

In the insurance claim process, a speedy restoration company response matters, and that is why SERVPRO with their Faster to Any Size Disaster motto is leading the industry. However, it is more than just a slogan. It is a tagline that the company stands behind and for several good reasons.

1. 24/7 Emergency Response

Adjusters and clients alike, require the services of restoration companies at all hours. Disaster doesn’t set a clock and therefore emergency response shouldn’t either. SERVPRO’s standard of service is built on the idea of 24/7 availability, meaning that they’re out working while the other guy is sleeping. This level of commitment has not gone unnoticed as the company has been recognized nationally for their dependability.

2. Nationally Available

Additionally, they can make it Faster to Any Size Disaster because there are over 1,700 franchises spread across the country. This level of localization means that the company truly can make it to your client’s home sooner than less expansive brands.

3. Preferred Vendor

Also, SERVPRO only works with preferred vendors, meaning that all contractors and suppliers go through a screening process. Every company is expected to meet specific qualifications and comply with the level of care and professionalism outlined in the company’s standard practices.

4. Residential and Commercial Services

Beyond being nationally available, SERVPRO’s services include both residential and commercial properties, allowing a larger client base. This versatility suits insurance companies well because they typically cater to both large and small clients.

Faster to Any Size Disaster is not merely a slogan. It is a reality. It is an honest description of a company’s ability to receive a call and respond to a client in need, regardless of property size or type. Insurance companies depend on these quick responses to mitigate further loss and to make the claims process more manageable.

SERVPRO is a localized company that has a proven reputation of compliance and satisfaction that can provide the level of service both insurers and clients require.

Make SERVPRO of Talladega, Clay and Randolph Counties your first choice and give us a call at 256-378-1319.

Why SERVPRO - How SERVPRO Can Help You

1/31/2020 (Permalink)

When you experience a disaster please call SERVPRO of Talladega, Clay and Randolph Counties! Let SERVPRO of Talladega, Clay & Randolph Counties help you!

There is never a good time for a disaster to happen and when it does happen chances are you already have a lot on your plate. There’s a very good chance you may be overwhelmed with stress from damages and trying to figure out how to get the repairs started. On top of it all, now you need to contact your insurance agent and see if these particular damages will be covered. 

How SERVPRO® of Talladega, Clay and Randolph Counties can help you

When you experience a disaster please call SERVPRO of Talladega,Clay and Randolph Counties, the longer you wait to call professionals for disaster relief clean up the more secondary damages can begin to form, like mold. Let us restore while you rest. 

  • Insured parties have the right to choose any contractor or mitigation specialist, not just the one the insurance company suggests. Many people think that the only choice they have is the one company the insurance provider refers to. However, that is not true. The Insured ALWAYS HAS THE RIGHT TO CHOOSE. 
  • We will be in direct contact with the adjuster for approvals and updates, so you don’t have to. 
  • We also can schedule any necessary testing, abatement, storage pod, and dumpster deliveries. 
  • Not all people realize how important it is to stay in contact with their adjuster throughout the mitigation process. Your adjuster should be able to give you the information about how the claim process works if you have a deductible and how the payment process works. 

The office works well as a liaison between you and your insurance company. SERVPRO is the preferred vendor for nearly all the large insurance companies. We also go above and beyond insurance protocol. When a disaster happens you need the best, so don’t hesitate to call 256-378-1319.

SERVPROXIDE - What Is It And How Does It Clean Contaminated Water?

12/2/2019 (Permalink)

SERVPROXIDE is an EPA-registered, stabilized chlorine dioxide-based disinfectant and sanitizer. SERVPROxide effectively removes any remaining contaminants from hard surfaces and sanitizes soft surfaces.

Many people don't know that SERVPRO corporate employs its own chemist, who formulates and manages the company's own line of cleaning products. This is to ensure that the products we use are safe and friendly to the customers we serve. SERVPRO of Talladega, Clay and Randolph Counties regularly uses one of our newer products, SERVPROXIDE, on job sites that have contaminated water or mold. SERVPROXIDE is an EPA-registered, stabilized chlorine dioxide-based disinfectant and sanitizer. 

Because many of the jobs we work on involve contaminated water or sewage, we use this cleaner to eliminate harmful bacteria, viruses, and molds. SERVPROXIDE effectively removes any remaining contaminants from hard surfaces and sanitizes soft surfaces. It leaves a faint odor that quickly dissipates with air circulation. This product contains a PH level of 8.5-9.5, which means it carries the EPA's lowest toxicity rating and is safe for everyday use. For the cherry on top, the product is a 100% biodegradable surfactant. Among many of the cleaning agents we use, SERVPROXIDE is one of our “go to" products in a long line of specialty products that SERVPRO offers. 

Pack out services!

8/14/2019 (Permalink)

Along with providing fire and water damage restoration services we also provide content pack out services. While our team starts the mitigation process we can pack up contents at your home or business that need cleaned or would be in the way during the cleanup process. Our pack out process involves photographing what we put into each box and then we go ahead and label that box so it is easily found when it is needed. We will then take them back to our shop and either clean them if need be and/or store them until the mitigation process is complete. While SERVPRO of Talladega, Clay & Randolph Counties works to make your fire and water damage "Like it never even happened." we also understand the importance of your items and will treat them as such. Trust the professionals here at SERVPRO and call us if you ever find yourself facing an emergency.





3 Ways You Can Keep Mold from Growing Inside Your Commercial Building

7/29/2019 (Permalink)

3 Ways You Can Keep Mold from Growing Inside Your Commercial Building

To make money in business, you must ensure your warehouse and other commercial facilities stay in good shape. If you have mold growth at your jobsite, your employees may not want to come to work. Moreover, mold can ruin equipment, furnishings, inventory and other items. As such, mold prevention should be important to you. Here are three ways you can keep mold from growing inside your commercial building. 

1. Watch for Leaks

Water is important to any business. After all, you have water surging through pipes, feeding toilets and sinks and facilitating everyday operations. When water stays where it is supposed to stay, you probably don’t think much about it. If there is a leak, though, mold can grow quickly. Accordingly, to contain mold, you must watch for signs of water damage. By regularly inspecting plumbing systems, fixtures, gutters, basements and sump pumps, you can decrease your odds of missing the sorts of leaks that allow mold to flourish. 

2. Invest in a Hygrometer 

Standing water isn’t the only thing that contributes to the growth of mold. On the contrary, high humidity can encourage mold to grow rampantly. As such, if mold prevention is important to you, you must have a way of measuring humidity. With a hygrometer, you know exactly how much moisture is in the air. 

3. Prioritize Mold Removal

Because it reproduces with microscopic spores, mold can spread quickly. If you notice mold inside your building, you can assume it has moved to other areas. By contracting with a mold-mitigation service, you can develop a plan for eradicating mold. 

As a business owner you understand the importance of keeping your commercial property in tip-top shape. While a variety of things affect the condition of your building, mold can quickly ruin it. By focusing on mold prevention, you ensure you get the most out of your commercial facility. 

Play It Safe This Fireworks Season!

6/20/2019 (Permalink)

With the 4th of July just around the corner, we are seeing the pop-up fireworks shops all over.  They have every type of firework you can imagine ranging from a smaller scale popper to a full-blown sky display for your viewing pleasure.  As beautiful as the sky may look lit up with all the colors of these fireworks, it is important that we are making sure we are taking the necessary precautions to keep our loved ones, neighbors, and surrounding homes safe on this holiday. 

Fireworks cause nearly 20,000 home fires each year! (NFPA.org)

This why it is safest to leave the firework shows to the professionals, but if you must put on your own show it is important to follow these recommended safety tips provided by Fireworksafety.org to ensure you are keeping yourself and your surroundings as safe as possible.

Recommended Safety Tips:

  • Obey all laws regarding the use of fireworks
  • Know your fireworks: read the cautionary labels and performance descriptions before igniting
  • A responsible adult should always be present to supervise all firework activities. NEVER allow fireworks to get into the hands of children
  • Alcohol and fireworks do not mix.
  • Wear safety glasses when shooting off your fireworks
  • light one firework at a time, and move away quickly
  • Use fireworks outside in a clear area, away from all buildings and vehicles
  • Never relight a "dud" firework.  Wait 20 minutes and then soak it in a bucket of water
  • Always have a bucket of water and charged water hose nearby.
  • Never carry fireworks in your pocket or shoot them into metal or glass containers
  • Do not experiment with homemade fireworks
  • Dispose of spent fireworks by wetting them down and place in a metal trashcan away from any building or combustible materials until the next day
  • FAA regulations PROHIBIT the possession and transportation of fireworks in your checked baggage or carry-on luggage
  • Report illegal explosives, like M-80s and quarter sticks, to the fire or police department

Don't let a firework mishap ruin your Independence Day, be safe when handling any and all fireworks!

Summer Fire Prevention

5/24/2019 (Permalink)

Summer weather means Memorial Day cookouts, Fourth of July fireworks, and all sorts of campfire fun as families across the country take advantage of the warm temperatures to get back in touch with nature.

It’s certainly relaxing to enjoy a beach bonfire with friends and loved ones, or roast marshmallows by the lake or in the backyard fire pit, but it’s also important to ensure that everyone stays safe by observing a few simple fire protection guidelines.

1. Keep a bucket of water handy. If an ember floats out of your fire pit, or a log falls down from your bonfire stack and sets nearby foliage, paper, or other flammable materials aflame, you don’t want to be scrambling for a way to put the fire out. Having a bucket of water nearby is a great first response tool to keep a fire under control.

2. Supervise all fireworks. Sparklers and pinwheels might seem “low risk,” but the reality is that there aren’t any fireworks out there that are safe enough for kids to use without adult supervision.

3. Don’t let barbecue grease build up. Whether you’re using a charcoal or a gas grill, it’s important to keep it clean to prevent accidental grease fires caused by all of the gunk that can accumulate on a grill over time.

4. Inspect the area around your BBQ and campfire. You don’t want to grill or light a campfire anywhere near other flammable materials. This includes deck railings, overhanging branches, dry grass or that pile of dry wood and recycling sitting in the back corner of your yard. If you’re camping, clear out the area immediately around your BBQ or campfire spot to be sure that there’s no scrub or brush nearby that could ignite if a spark lands on it.

5. When you’re done with the fun, put out the flames. While it might seem romantic to fall asleep in front of a campfire, you really should dump water and/or sand on those embers before catching some shut-eye. The same goes for BBQs – close your propane valve and the unit’s lid, as well as any vents on a charcoal grill once you’re done. Unsupervised BBQs can easily tip over in the wind. A breeze can pick up and carry coals and embers from that campfire, dropping them where they can ignite dry grass, branches, trees or deck planks.

6. It’s also important to ensure that no one tries to re-light fireworks that don’t work properly the first time. Dump these in a bucket of water and move on to the next package.

And always remember if you do experience a fire in or near your home or business the professional power of SERVPRO is ready to help assist you with any damage that might occur. 

Always here to help!

5/16/2019 (Permalink)

SERVPRO franchises are independently owned and operated, but we are all still a part of the SERVPRO family. We help each other out, just like a family. If a neighboring franchise has an overload of calls (we call it double occupancy), they can call another SERVPRO to help. 

We also help each other out when large events happen. Hurricanes, tornadoes, floods, freezes, and wildfires happen every year. We call these Storm events and multiple franchises outside the affected area will send crews to the area to help.  We really are just one really big family and we always come together to help.

We are here for you when you need us, just like we are when another SERVPRO needs us. Call us at 256-378-1319 and let us help you make it "Like it never even happened!"

People helping people!

5/16/2019 (Permalink)

At SERVPRO, our number one priority is to make our customers happy. It may sound like the impossible task; after all, we are arriving on the scene when circumstances for our customers are devastating. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building. These are difficult situations emotionally which is all the more reason for our employees to be sensitive to what our customers are dealing with. Many times, depending upon the damage we are mitigating, we could spend days, weeks, or even months in customer’s home or office. We get to know our clients one on one. We get to meet their children. We get to hear about their families. We know their pets’ names. We know where they leave the key in case they are not there. We get to know them by carefully handling all of their cherished possessions, sometimes cleaning them and packing them away until their homes are restored. At the end of the day, we are just people helping people.  That’s what it’s all about. Sometimes that means stopping what we are doing and having a cup of coffee or dinner with our customers if they ask. Sometimes it means taking out the family pet. Our salesperson recently captured a beautiful picture of one of our employees enjoying a meal with our customers in their home after she had spent hours helping them recover from a fire loss.

What a beautiful thing to see! Why SERVPRO?? Because we care about our customers...And they know it! Let us be the one you call when your life gets flipped upside down.

Local Career Fair

5/15/2019 (Permalink)

Having a good time at the local career fair

Just a few weeks ago we had the pleasure of attending the Career Fair at J. Craig Community Center in Sylacauga that was hosted by our local chamber of commerce and the Talladega Career Center. We had the privilege of meeting hundreds of local students from different schools in the area and teaching them all about SERVPRO and why hard work is important. They all were very excited and interested in what we had to say. It was a lot of fun to see young adults interested and getting to talk about what they want to do in the future with their career paths. We are already looking forward to the next career fair and can't wait to meet more amazing young adults. We wish all of the young adults we had the privilege of meeting well and sends lots of Good Luck wishes their way! 

Our 1-4-8 Promise!

5/6/2019 (Permalink)

Here at SERVPRO of Talladega, Clay and Randolph Counties we are committed to serving you 24 hours a day, 7 days a week and 365 days a year.

The numbers 1-4-8 have a particular meaning to us. Our commitment, when called by an insurance carrier or by our call center for a loss, is to contact the property owner within 1 hour of the first notice of loss, be on site within 4 hours, and contact the insurance carrier or property manager within 8 hours to report on the condition of the loss. SERVPRO of Talladega, Clay and Randolph Counties stands by these numbers and we pride ourselves with our fast response time.  

Our on call staff is always available to assist you when a disaster strikes and you can rest assured that knowing that you will have highly trained professionals servicing your home in your time of need. While we’ve had the privilege to provide services in Talladega, Clay and Randolph Counties, we have helped our commercial businesses to thrive and our private residents to restore their homes to pre loss conditions. We stand for this community and take an active involvement in it.

We truly care about your property and helping you through your difficult times. At SERVPRO of Talladega, Clay and Randolph Counties we look forward to helping you with every opportunity given. You can rest assured knowing that you will have highly trained professionals servicing your home in your time of need. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Talladega, Clay and Randolph Counties.

Faster To Any Size Disaster

3/28/2019 (Permalink)

We are the cleanup team that is faster to any size disaster. This is about flooding and it can happen anywhere. The most common flood hazards in the United states are flash flooding, river flooding, storm surge & coastal inundation from tropical and non-tropical systems, burn scars/debris flows (caused by wildfires), ice/debris jams, snowmelt, dry wash (caused by heavy rainfall in dry areas) & dam breaks/levee failure. SERVPRO can help you with preparing for a flood. Make sure to have a 3+ day supply of water which is one gallon per person per day, for food make sure to have 3+ day supply of non-perishable, easy-to-prepare food, flashlights, battery powered or hand-crank radios, extra batteries, first aid kits, medications and make sure it's a 7 day supply & any other medical items, multi-purpose tool, sanitation/personal hygiene items, copies of personal documents, cell phone chargers, family and emergency contact info, extra cash, emergency blankets, map of your area, baby supplies, pet supplies, tools & supplies for securing your home, extra set of keys or car keys & house keys, extra clothing, rain gear, insect repellent & sunscreen and camera for photos of the damage done. Why choose SERVPRO to help with your flood damage, because we are always here to help make it "Like it never even happened." Do not hesitate to call SERVPRO of Talladega, Clay & Randolph Counties @ 256-378-1319!